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Our Policy

When Booking A Service , Please Acknowledge You Are Agreeing To The Following Terms & Conditions 
 

Hours Of Operation;                                                                                                          
Monday - Friday : 10am/7pm Eastern Time                                                     
Closed: Weekends + Holidays.

Payments + Deposits;                  
Payment methods accepted are Online Store +Zelle (972.898.5362) + applepay (972.898.5362) + paypal (jassthabrand@gmail.com +Cash App ($Jassthabrand)

                                                                    

 All orders more than $100 are eligible for half deposits , please note all deposits are required to be sent right after you submit your form for your project. Failing to do so your project will be canceled ! Please book when you are 100% ready. 

Cancellations;                                                                                                                

  If for any reason you want to cancel a service already paid for, that is your choice. However, due to the work produced or in process, payments already received by Jassthabrand, will not be refunded in order to offset the loss of business.

NO REFUNDS

 

Ownership of all artwork, layouts, and development will remain the property of Jassthabrand and remaining work will not be sent to the client unless full amount is paid.

Deposits and payments are 100% Non-Refundable.
 

Once a payment has been made to Jassthabrand and all required information has been submitted and approved, the project will begin in the time frame given to the client. It is advised that you give the project a realistic amount of time for completion for these reasons: revisions may be needed, it We provide a suitable timeframe, however, there may be an additional business day or two needed before we can begin if information is not provided in a timely manner 

Termination Of Service;                                                                                                    

   **The client has one week to respond to our emails and proofs. After this grace period, I will reach out w/ 2 follow-up emails or text . If still no action is made the order will be terminated, and the client will have to pay a restart fee of $40. Waiting on responses/decisions hinders us from closing out projects and moving on to new clients.

 

FINAL PRODUCT;

*Once the final product is complete and approved, the design process will come to an end. Please ensure that you are satisfied with everything when you approve the final design. 
*If there is an error on Jassthabrand  end (spelling, etc.), Jassthabrand will fix it free of charge. However, changes such as colors, font etc. after final approval will be subject to a $15 revision fee.

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